The game restarts, closes, or freezes. What should I do?
Technical Issues
Hero Pass
Hero Pass and Magic Pass
Valley of Treasures
More game modes
Memory Spheres
Resources
How can I transfer my game progress from one platform to another?
Game Progress
Energy
How can I contact the support team?
No response from the support team. What should I do?
In-Game Chat Code of Conduct
More
Why did my Shining Talismans get exchanged for Shadow Talismans?
Calendar of Events
Chasing the Comet. Luxuria
What are the Medallions of Fate used for?
Where can I get Medallions of Fate?
How to increase the level of Medallions of Fate?
Arena and Tournament - new logic of starting and completing battles
How can I update the game?
Why haven't I received the update yet?
Official Communities
Ask other players
I made a purchase, but I didn't receive Liberty Coins. Why?
How do I make in-game purchases?
How do I change my method of payment?
Important news for the players on Android devices which support Google Play services
How do I save my game progress on iOS?
I've lost my game progress. What do I do? (iOS)
Hero Hunt
Saved Squads
Favorite Heroes
Arcane Stars
How do I get the Arcane Stars?
What happens when already obtained Arcane Stars drop again?
Liberty Coins
Chaos Prisms. Awakening Skills.
Gold
Experience Potions
Skill Cubes
Shards
Raid Rules
Rewards
Portal to the Unknown VI
Events
Challenges
How to complete the "Path of the True" quest?
Milestones. General Information
Milestone Ratings
Light and Dark Campaigns
Normal and Heroic modes
Legendary mode
Tomb of Horrors
Arena
Tournament
Tournament Participation Rules
Classes
Stats
Skills
Video tutorial
General description
Class and Faction Marks
Clan Quests. Hints.
Clan roles
I am a Clan Leader, and want to pass this role to another player. How can I do it?
Magic Pass
I'd like to buy two different Magic Passes. How can I do that?
I bought the Hero Pass, but I'm not receiving the 50% bonus to points.
How to participate in Clan Battles?
Clan Battles. Phases.
Clan Battles. The Map and objects on the map.
The use of third-party software affecting the game progress is strictly prohibited
Why was my profile blocked?
How can I report a player cheating?
I want to delete my personal data. How can I do that?
I want to know what personal data the game collects. How can I do that?
I have a question about the General Data Protection Regulation (GDPR).
Need more help?
