Hi, how can we help you?

How can I contact the support team?

No response from the support team. What should I do?

In-Game Chat Code of Conduct

Why did my Shining Talismans get exchanged for Shadow Talismans?

Calendar of Events

What are the Medallions of Fate used for?

Where can I get Medallions of Fate?

How to increase the level of Medallions of Fate?

Arena and Tournament - new logic of starting and completing battles

How can I update the game?

Why haven't I received the update yet?

Official Communities

Ask other players

The game restarts, closes, or freezes. What should I do?

I made a purchase, but I didn't receive Liberty Coins. Why?

How do I make in-game purchases?

How do I change my method of payment?

I want to start the game from the beginning. How do I do that?

How do I save my game progress on iOS?

I've lost my game progress. What do I do? (iOS)

Hero Hunt

Saved Squads

Favorite Heroes

Arcane Stars

How do I get the Arcane Stars?

What happens when already obtained Arcane Stars drop again?

Is there a limit on the accumulation of silver and other currencies?

Liberty Coins

Chaos Prisms. Awakening Skills.

Experience Potions

Skill Cubes

Shards

Raid Rules

Rewards

Portal to the Unknown VI

Events

Challenges

How to complete the "Path of the True" quest?

Milestones. General Information

Milestone Ratings

Opening chests won't count towards the Milestone progress. Why?

Light and Dark Campaigns

Normal and Heroic modes

Legendary mode

Valley of Treasures

Tomb of Horrors

Tomb of Curses

Arena

Tournament

Tournament Participation Rules

Classes

Stats

Video tutorial

General description

Class and Faction Marks

Clan Quests. Hints.

Clan roles

I am a Clan Leader, and want to pass this role to another player. How can I do it?

I bought the Hero Pass, but I'm not receiving the 50% bonus to points.

Hero Pass

How to participate in Clan Battles?

Clan Battles. Phases.

Clan Battles. The Map and objects on the map.

The use of third-party software affecting the game progress is strictly prohibited

Why was my profile blocked?

How can I report a player cheating?

I want to delete my personal data. How can I do that?

I want to know what personal data the game collects. How can I do that?

I have a question about the General Data Protection Regulation (GDPR).

Artifacts. Types and Perks.

Artifacts. Upgrades and Levels.

Why are my character's special abilities locked?