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Known Issues

Release Notes

No major issues in the game: All is good!

I didn't receive my purchase

My payment was declined or auto-refunded

Microsoft Store Payments

How to get free superbucks

I don't receive superbucks from the Mayor's House

I spent superbucks accidentally. What can I do?

How to search for a neighbor using the search tool

I cannot ask my friends for help

My friends don't see my help in their cities

Wind Rose

How to get a Railway Crossing

How to rotate a fence

Seasonal Currency

Helper Buildings

If you cannot send a message to support via the web form

How to increase your chances of success in SuperCity

Inventory limit

"USE" BUTTON

SuperCity Portal Guide

How to connect your portal game to various services

Friends on portal

How to increase the population limit

I cannot buy a land expansion

There are no people walking in my city

Cargo Port

College

University

Mayor's House

Quests of the City Center

Quests and unique buildings of the Valley

Caravan (access to the Sands)

Mummy (Ancient Tomb)

Genie (Genie's Palace)

Citadel of Seekers

Japanese Gardens March 2022

"Penguinarium" Research Center

Megabuildings

Coupons: what they are, where to get them and how to use them

Archaeological Museum

A Trip to the Countryside

Islands: Step-by-Step Guide

Upgrading the Festival Shop

Hike in the wildlife reserve (August 2022)

Islands Super Events

Super Events Explained

City Center Super Events

Super Stories How it works

Pumpkin Castle

Professor's House

City Fair

How to bring back the Easter spirit? (April 2025)

Archaeological Expedition: Maghreb, the Land of Sunsets (March 2025)

How to Be a True Designer (March 2025)

Easter again… (How to bring back the Easter spirit?, April 2025)

Make it before the Class Reunion, Part 2 (How to Be a True Designer, March 2025)

Make it before the Class Reunion, Part 1 (How to Be a True Designer, March 2025)

Airship (March 2025)

Airship (February 2025)

Airship (December 2024)

Old England department store (April 2025)

The Waag in Alkmaar (March 2025)

University of Ljubljana (February 2025)

Wat Benchamabophit and Archbishop's Palace of Lima (March 2025)

Lucenec Synagogue and Little Castle in Kamnik (February 2025)

Roviralta House and St. John's Church in Helsinki (January 2025)

Spring chests: Mohatta Palace

Spring chests: People’s House in Sosnowiec

Winter chests: Basilica of Saint Stanislaus Kostka

School for Forest Lovers (March 2025)

Enchanting Music (December 2024)

A museum for tea-lovers (September 2024)

Metropark Shopping Mall (January 2025)

Jackson Square (October 2024)

Inspect the city! (Updated)

Inspect the City!

Inspect the City! June 2023 (15 days)

Exciting Street Theater (April 2025)

Fascinating Ice Fishing (March 2025)

Where do people roast coffee? (January 2025)

Hairdressing School (February 2025)

Farm "Happy Ostrich" (October 2024)

Dragon-Conquerors Club (August 2024)

I want to get copies of my personal data

I want to delete my personal data

I want to make another GDPR request

Sale / transfer of game profiles to another person is prohibited

New event concept

Spring in SuperCity

Q&A: Changes in expeditions and in the event calendar (part 2)

SuperCity Guide Contest. Win the biggest reward in SuperCity history!

👑 SuperCity Ambassadors Program Introduction: to support Content Creators, Fan Groups and Active Players