After completing your first adventure outside your home location, “Let the Adventures Begin!”, you will return to the mansion and find Sid’s plane waiting for you at the pier, right outside the mansion grounds.
You will be able to deliver goods via plane once you reach level 11. As a reward, you will obtain electric drills and electric saws that are required for constructing new buildings.
 
 
You have 15 hours to load goods. You can load up the plane partially, or load it fully.

Orders on the plane incorporate 3 rows of crates that you need to fill with necessary resources or items. The amount of rewards for sending the plane off depends on the number of rows that you have filled.

The rewards for filling rows of crates are shown on the right. They are listed from top to bottom, ranging from the least valuable to the most prized ones. Moreover, the resources you can get as a reward for a plane delivery change with every single plane landing. 

Let’s look at the rewards and the order in which you receive them:

  • If you fill only one (any) row of crates, you will get the first reward at the top of the list.

  • Fully filling any two rows of crates will give you the first two rewards from the list.

  • If you successfully complete all the orders and fill all the crates on the plane, you will receive all three rewards, including the most valuable one from the bottom of the list.

There are two types of rewards you can obtain for plane deliveries:

  • The main rewards that you see in the list on the right (the third one, such as nuts, instruments, or postcards) are credited to your game profile only after you send the plane off.
  • The additional rewards which consist of experience points and gold coins are instantly accrued once you fill any of the crates. To see the prizes you can get for each of the crates, simply tap the ‘Question’ icon in the top right corner of the crate you are interested in.
 
If you don’t load anything, the plane will simply take off empty when the timer runs out.
 
After you send it off, the plane will return in 5 hours. You can speed it up with spring bucks or using the walkie-talkie, if you want it to return sooner. The game will also show you what goods you will need to have for the next delivery, so you can start preparing.