How to add neighbours

There are several ways of adding neighbours. You can find neighbours directly in the app – just tap the special button at t...

How to delete neighbours

Tap the icon that looks like portraits of a man and a woman in the bottom left-hand corner of the screen and open your neighbours' list in ...

How to help neighbours

Tap the Neighbours button in the lower left corner of the screen to see the list of your neighbours. Next, tap a neighbour'...

How to ask neighbours for help

To ask your neighbours for help, you need to tap the "Ask neighbours" button in the quest's window and a list of your neighbours will appea...

I can't ask my neighbour for help

Please make sure that you have not already asked this neighbour for help earlier today (you can only send one request per neighbour pe...

How to ask neighbours for energy

If you have ran out of energy please tap the plus sign next to your energy level icon in the upper left-hand corner of the screen. You will...

I'm missing an item my neighbour sent me

Please note that there are limits on receiving items from neighbours: You can only have 100 packs of "+3 energy" in your Inv...

Why are some of my neighbours yellow, some blue and some are marked as sleeping

Yellow icon means that this neighbour has recently sped up or collected buildings in your city (no earlier than 5 days ago). "Yellow"&...