Hi, how can we help you?

Known Issues

Release Notes

Game is lagging

I didn't receive my purchase

My payment was declined or auto-refunded

Microsoft Store Payments

How to get free superbucks

I don't receive superbucks from the Mayor's House

I spent superbucks accidentally. What can I do?

How to search for a neighbor using the search tool

I cannot ask my friends for help

My friends don't see my help in their cities

Wind Rose

How to get a Railway Crossing

How to rotate a fence

Seasonal Currency

Helper Buildings

If you cannot send a message to support via the web form

How to increase your chances of success in SuperCity

Inventory limit

"USE" BUTTON

SuperCity Portal Guide

How to connect your portal game to various services

Friends on portal

How to increase the population limit

I cannot buy a land expansion

There are no people walking in my city

Cargo Port

College

University

Mayor's House

Quests of the City Center

Quests and unique buildings of the Valley

Caravan (access to the Sands)

Mummy (Ancient Tomb)

Genie (Genie's Palace)

Citadel of Seekers

Japanese Gardens March 2022

"Penguinarium" Research Center

Stickers for purchases

Megabuildings

Coupons: what they are, where to get them and how to use them

A Trip to the Countryside

Islands: Step-by-Step Guide

Upgrading the Festival Shop

Hike in the wildlife reserve (August 2022)

Islands Super Events

Super Events Explained

City Center Super Events

Super Stories How it works

Pumpkin Castle

Professor's House

City Fair

Penguin islands (January 2025)

Archaeological Expedition: Faraway Nepal (December 2024)

Commotion at the North Pole (December 2024)

Visiting the Penguins, Part 1 (Penguin Islands, January 2025)

Toy Thief, Part 1 (Commotion at the North Pole, December 2024)

Toy Thief, Part 2 (Commotion at the North Pole, December 2024)

Airship (December 2024)

Airship (October 2024)

Airship (October 2024)

St. Henry's Cathedral (January 2025)

Pingyao Market Tower (December 2024)

Black Eagle Palace (November 2024)

Sakakini Palace and House of Scientists in Bucharest (January 2025)

University of Helmstedt and Vodafone in Porto (December 2024)

Soldiers' and Sailors' Monument and Orthodox Synagogue of Oradea (November 2024)

Winter chests: Maputo Railway Station

Autumn chests: Grand Hotel Astoria in Mamaia

Autumn chests: Memorial Presbyterian Church

Enchanting Music (December 2024)

A museum for tea-lovers (September 2024)

Spiritual Practices (May 2024)

Inspect the city! (Updated)

Inspect the City!

Inspect the City! June 2023 (15 days)

Winterland (December 2024)

Harvest Festival (November 2024)

We're learning the art of mixing (September 2024)

Farm "Happy Ostrich" (October 2024)

Dragon-Conquerors Club (August 2024)

Winter Competitions (March 2024)

I want to get copies of my personal data

I want to delete my personal data

I want to make another GDPR request

Sale / transfer of game profiles to another person is prohibited

What's new in Archaeological Expeditions

Empty harness

Festive Fun Awaits: Discover the Magic of SuperCity!

Club mini event on the Islands