Hi, how can we help you?

Known Issues

Release Notes

No major issues in the game: All is good!

I didn't receive my purchase

My payment was declined or auto-refunded

Microsoft Store Payments

How to get free superbucks

I don't receive superbucks from the Mayor's House

I spent superbucks accidentally. What can I do?

How to search for a neighbor using the search tool

I cannot ask my friends for help

My friends don't see my help in their cities

Wind Rose

How to get a Railway Crossing

How to rotate a fence

Helper Buildings

If you cannot send a message to support via the web form

Community Rules

How to increase your chances of success in SuperCity

Inventory limit

"USE" BUTTON

SuperCity Portal Guide

How to connect your portal game to various services

Friends on portal

How to increase the population limit

I cannot buy a land expansion

There are no people walking in my city

Cargo Port

College

University

Mayor's House

Quests of the City Center

Quests and unique buildings of the Valley

Caravan (access to the Sands)

Mummy (Ancient Tomb)

Genie (Genie's Palace)

Citadel of Seekers

Japanese Gardens March 2022

"Penguinarium" Research Center

Megabuildings

Coupons: what they are, where to get them and how to use them

Archaeological Museum

A Trip to the Countryside

Islands: Step-by-Step Guide

Upgrading the Festival Shop

Hike in the wildlife reserve (August 2022)

Islands Super Events

Super Events Explained

City Center Super Events

Super Stories How it works

Pumpkin Castle

Professor's House

City Fair

Journey into the Legend (May 2025)

How to bring back the Easter spirit? (April 2025)

How to Be a True Designer (March 2025)

Wizards, kings, and jesters (Journey into the legend, May 2025)

Easter again… (How to bring back the Easter spirit?, April 2025)

Easter again…, part 2 (How to bring back the Easter spirit?, April 2025)

Mysterious Mesopotamia (May 2025)

Bulgaria, the Land of Roses (April 2025)

Maghreb, the Land of Sunsets (March 2025)

Airship (May 2025)

Airship (March 2025)

Airship (February 2025)

St. Stephen's Basilica (May 2025)

Ascension Cathedral in Veliko Tarnovo (May 2025)

"Lucian Blaga" Theatre (April 2025)

Mashkhur Jusup Mosque and Government House Tasmania (May 2025)

Church of St. Leopold and Frere Hall (April 2025)

Wat Benchamabophit and Archbishop's Palace of Lima (March 2025)

Spring chests: La Marina Regatta Club

Spring chests: Mohatta Palace

Spring chests: People’s House in Sosnowiec

School for Forest Lovers (March 2025)

Enchanting Music (December 2024)

A museum for tea-lovers (September 2024)

Esperanto Museum in Svitavy (April 2025)

Metropark Shopping Mall (January 2025)

Jackson Square (October 2024)

Inspect the city! (Updated)

Inspect the City!

Inspect the City! June 2023 (15 days)

Record Your Dream (May 2025)

Exciting Street Theater (April 2025)

Fascinating Ice Fishing (March 2025)

Paper Lantern Festival (May 2025)

Hairdressing School (February 2025)

Farm "Happy Ostrich" (October 2024)

I want to get copies of my personal data

I want to delete my personal data

I want to make another GDPR request

Sale / transfer of game profiles to another person is prohibited

New event concept

Spring in SuperCity

Q&A: Changes in expeditions and in the event calendar (part 2)

SuperCity Guide Contest. Win the biggest reward in SuperCity history!

👑 SuperCity Ambassadors Program Introduction: to support Content Creators, Fan Groups and Active Players