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Known Issues

Release Notes

Game is lagging

I didn't receive my purchase

My payment was declined or auto-refunded

Microsoft Store Payments

How to get free superbucks

I don't receive superbucks from the Mayor's House

I spent superbucks accidentally. What can I do?

How to search for a neighbor using the search tool

I cannot ask my friends for help

My friends don't see my help in their cities

Wind Rose

How to get a Railway Crossing

How to rotate a fence

Seasonal Currency

Helper Buildings

If you cannot send a message to support via the web form

How to increase your chances of success in SuperCity

Inventory limit

"USE" BUTTON

SuperCity Portal Guide

How to connect your portal game to various services

Friends on portal

How to increase the population limit

I cannot buy a land expansion

There are no people walking in my city

Cargo Port

College

University

Mayor's House

Quests of the City Center

Quests and unique buildings of the Valley

Caravan (access to the Sands)

Mummy (Ancient Tomb)

Genie (Genie's Palace)

Citadel of Seekers

Japanese Gardens March 2022

"Penguinarium" Research Center

Megabuildings

Coupons: what they are, where to get them and how to use them

Archaeological Museum

A Trip to the Countryside

Islands: Step-by-Step Guide

Upgrading the Festival Shop

Hike in the wildlife reserve (August 2022)

Islands Super Events

Super Events Explained

City Center Super Events

Super Stories How it works

Pumpkin Castle

Professor's House

City Fair (July 2024)

City Fair (June 2024)

City Fair (April 2024)

Archaeological Expedition: Sunny Armenia (October 2024)

Dryad School (September 2024)

Lost island (September 2024)

Magical Forest, part 1 (Dryad School, September 2024)

Magical Forest, part 2 (Dryad School, September 2024)

Neighbourhood Stroll Game

Let's Play Games! (July 2024)

Let's Play Games! (May 2024)

Lunenburg Academy (October 2024)

Van Dusen Mansion (September 2024)

Winnipeg Adult School (August 2024)

Ontario Legislative Building and Hunting residence of Stupinigi (September 2024)

Falabella Palace and Historical Merchants' Hall (August 2024)

Villa Lizares and Sarawak Legislative Assembly (August 2024)

Autumn chests: Memorial Presbyterian Church

Summer chests: Zahir in Alor Setar

Summer chests: Notary Filippov's Mansion

A museum for tea-lovers (September 2024)

Spiritual Practices (May 2024)

Hot Springs Resort (February 2024)

Inspect the city! (Updated)

Inspect the City!

Inspect the City! June 2023 (15 days)

We're learning the art of mixing (September 2024)

Days of Music in the City (August 2024)

Fashion Week (July 2024)

Dragon-Conquerors Club (August 2024)

Winter Competitions (March 2024)

Soccer School (November 2023)

I want to get copies of my personal data

I want to delete my personal data

I want to make another GDPR request

Sale / transfer of game profiles to another person is prohibited

Work on expeditions continues

New launch of the Neighbourhood Stroll Game

Changes on the Islands

Club mini event on the Islands