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Known Issues

Release Notes

No major issues in the game: All is good!

I didn't receive my purchase

My payment was declined or auto-refunded

Microsoft Store Payments

How to get free superbucks

I don't receive superbucks from the Mayor's House

I spent superbucks accidentally. What can I do?

How to search for a neighbor using the search tool

I cannot ask my friends for help

My friends don't see my help in their cities

Wind Rose

How to get a Railway Crossing

How to rotate a fence

Seasonal Currency

Helper Buildings

If you cannot send a message to support via the web form

How to increase your chances of success in SuperCity

Inventory limit

"USE" BUTTON

Transferring your Facebook game progress

How to connect your portal game to various services

Friends on portal

How to increase the population limit

I cannot buy a land expansion

There are no people walking in my city

Cargo Port

College

University

Mayor's House

Quests of the City Center

Quests and unique buildings of the Valley

Caravan (access to the Sands)

Mummy (Ancient Tomb)

Genie (Genie's Palace)

Citadel of Seekers

Japanese Gardens March 2022

"Penguinarium" Research Center

Megabuildings

Coupons: what they are, where to get them and how to use them

Archaeological Museum

A Trip to the Countryside

How to Get Chefcoins

Islands: Step-by-Step Guide

Upgrading the Festival Shop

Hike in the wildlife reserve (August 2022)

Islands Super Events

Super Events Explained

City Center Super Events

Super Stories How it works

Pumpkin Castle

Professor's House

City Fair

Mermaid Lagoon (August 2025)

The Hunt for the Elusive Silverfin (July 2025)

Circus Ghost (June 2025)

Wizards, kings, and jesters (Journey into the legend, May 2025)

Easter again… (How to bring back the Easter spirit?, April 2025)

Easter again…, part 2 (How to bring back the Easter spirit?, April 2025)

Treasures of the Incas (July 2025)

Norwegian Northern Lights (June 2025)

Mysterious Mesopotamia (May 2025)

Airship (July 2025)

Neighbourhood Stroll Game

Airship (June 2025)

Hohenzollern House in Namibia (July 2025)

Main Library in Gqeberha (June 2025)

St. Stephen's Basilica (May 2025)

Roskilde Cathedral and Square in Bologna (August 2025)

Ascension Cathedral in Almaty and St. Florian Church in Hamtramck (July 2025)

St. Elizabeth's Cathedral in Malabo and Soarano Train Station (June 2025)

Summer chests: Museum of History of Uzbekistan

Summer chests: Catholic Church in Orsova

Summer chests: Wurttemberg Mausoleum

Let's Make the City More Ecological! (June 2025)

School for Forest Lovers (March 2025)

Enchanting Music (December 2024)

Cathedral of Brasília (July 2025)

Esperanto Museum in Svitavy (April 2025)

Metropark Shopping Mall (January 2025)

Inspect the city! (Updated)

Inspect the City!

Inspect the City! June 2023 (15 days)

Delicious soup and sea tales! (August 2025)

Fragrant Harmony Massage (July 2025)

Tropical flavors in every bite (June 2025)

Paper Lantern Festival (May 2025)

Hairdressing School (February 2025)

Farm "Happy Ostrich" (October 2024)

I want to get copies of my personal data

I want to delete my personal data

I want to make another GDPR request

Sale / transfer of game profiles to another person is prohibited

Neighbourhood Stroll Game: What’s New

New building type in story expeditions

New event concept

Happy 14th Birthday, Supercity! (2025)

👑 SuperCity Ambassadors Program Introduction: to support Content Creators, Fan Groups and Active Players