The developers are aware of these issues and problems in the game and are already fixing them! There is no need to contact technical support regarding these problems unless otherwise stated in the problem description.
Facebook/Portal/MS Store
General gameplay
ISSUE: Upgraded Haberdashery workshop does not count in quests
STATUS: Fixed
ISSUE: City name only changes after refreshing the game
STATUS: Being fixed
ISSUE: The Christmas post office appears like an unfinished building
STATUS: Fixed
ISSUE: Buildings' tooltips do not reflect profit increase due to decorations, although the actual profits are adjusted correctly
STATUS: Being investigated
Islands
ISSUE: Amelia's helicopter timer starts automatically before the player opens missions
STATUS: Fixed
ISSUE: Game freezes after completing 4 orders in Delivery Service on the Islands
STATUS: Being investigated
Expedition
ISSUE: The Window shows defeat instead of winning a duel in an expedition with the correct points
STATUS: Being fixed
Cellar event
ISSUE: The mouse/cat in the Cellar offers another task after the first one is completed (the reward for the first one is granted, but not visualized)
STATUS: Being investigated