We recommend players don't rush with clicks, it often causes unexpected spending of game currency. Avoid Green Superbucks buttons asking you to speed up or skip tasks.
If the game is lagging or slow or doesn't respond, then don't click a few times in a row, just reload the page with the game.
If you spent superbucks accidentally clicking on something in the game, then you have the opportunity to return the amount spent - please contact our support team.
You can't get a refund for the following items: (this list can be extended as time goes on)
Production slots in any building
Academy of wizardry change
Items that you have purchased then used (Items in factories that cost superbucks such as tapestries, lace, etc or shovels for treasure searches, etc)
Upgrades of any buildings
Please remember that we can make no more than 3 refunds for the lifetime that you play the game.