Payments 💰
-
I didn't receive my purchase
When you purchase in-game valuables, there may be a delay between the payment and the moment you receive your items/superbucks. If your...
-
My payment was declined or auto-refunded
All payments for Supercity are carried out through Facebook payment system. Please contact Facebook Payment Support and your bank ...
-
Microsoft Store Payments
Purchases are processed by the application store on your device, so you should use a payment method supported by that store:Microsoft Store
-
I want a real cash refund (Facebook)
All purchases can only be disputed through Facebook. Supercity does not handle payments, they are all handled through the Facebook payment s...
-
My purchase is displayed in a wrong currency
Please go to your Facebook Settings and Privacy → Settings → Facebook Pay → Settings and adjust your preferred currency:...
Sections
- Troubleshooting 📌
- Payments 💰
- Items, Coins, Superbucks & Energy 💸
- Friends 🙏
- Buildings & Decor 🏡
- Important Notice 💥
- Hints and Tips 😏
- SuperCity Portal 💻
- Your city 👨
- Production 🏭
- Quests Walk-through 👩🏫
- Sands: Quests Walk-through 🏜️
- Map Object quests🗺️
- Features and Buildings🆕
- Local Products 🍎
- Islands
- Adventures 🧩
- Super Events 🧜♀️
- Super Stories 📘
- Random Quests
- Expeditions 🌎
- Expedition Stories
- Mini Games 🎲
- Wheel of Fortune ☸️
- Treasure Hunt 🏺
- Chests and Special Offers 🗝️
- Calendar Quests 📅
- Eco Patrol ♻️
- Cellar Quests 📦
- Train Quests 🚂
- Personal Data 👀
- Stay Safe and Play Fair
- Developers' Diaries
- Unique events
Need more help?