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Payments & Account
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I want to get copies of my personal data
If you want to get copies of your personal data please get in touch with our support using the web form.In case you have troubles sending th...
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I want to delete my personal data
If you want to delete your personal data please get in touch with our support using the web form.In case you have troubles sending the reque...
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I want to make another GDPR request
If you have any other questions regarding your personal data please refer to the text of the Privacy Policy.Here&...
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Sale / transfer of game profiles to another person is prohibited
Selling, buying, lending or transferring game profiles to other players, including friends or family members, are against our Terms of Use.W...
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I didn't receive my purchase
Sometimes there may be a short delay between completing the payment and receiving the items or superbucks in the game. If your purchase does...
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My payment was declined or auto-refunded
If your payment was declined or automatically refunded, please check the following:Facebook (Meta Pay)All payments made via Facebook are pro...
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Microsoft Store Payments
All purchases made through the Microsoft Store are processed directly by the application store on your device.To make sure your payment...
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I want a real cash refund (Facebook)
All purchases on Facebook are processed through Meta Pay. SuperCity does not handle payments directly.If you would like to request a re...
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