If you cannot send a message to support via the web form

If you want to get in touch with SuperCity support but you are getting the following error: please send your message directly from your mail...

Community Rules

Welcome to SuperCity Community – the best neighborhood ever!​We want to create a safe and friendly place for you to share your thoughts abou...

👑 SuperCity Ambassadors Program Introduction: to support Content Creators, Fan Groups and Active Players

 Hello Mayor!We are launching the Ambassadors Program to support talented players and key community contributors, because many of you ...

How to search for a neighbor using the search tool

Have you ever just wanted to search for a particular neighbor and don't want to search through your entire neighbor bar? Now you can using o...

I cannot ask my friends for help

This may be caused by several reasons.You may have already asked these friends for help earlier today. The daily reset time is&nbs...

My friends don't see my help in their cities

The reason why your friends do not always see your picture in their cities is that when several neighbors speed up the same building, only t...

I'm missing an item my friend sent me

There are limits to receiving items from friends:You can only have 30 packs of "+3 energy" in your inventory. Any more t...

What do purple, blue and grayed out friend icons mean?

Purple icon means that this friend has recently given help to your city (no earlier than 5 days ago). "Purple friends" are di...

Country Clubs

In order to start, click on the Country Clubs icon next to the city name:Then follow along with Will until you have fully completed the tuto...