Known Issues

The developers are aware of these issues and problems in the game and are already fixing them! There is no need to contact technical support...

Release Notes

FINAL UPDATE! You can now check our release notes on Discord:  https://discord.com/channels/1240647121447944212/1249756235314630787&nbs...

No major issues in the game: All is good!

There are currently no major issues with the game.If you need help with your game, please contact us via the contact form:https://playkot.he...

Game is lagging

The game can slow down for various reasons. Its performance largely depends on the characteristics of your computer, browser settings, and t...

How to find your Player ID

We remind you that the player ID is required when contacting the game support. With its help, our support specialists can find your game pro...

Player name and avatar on Facebook

Normally, when you log into a game with Facebook, you share your Facebook profile name and profile picture with the game. The new way t...

How to clear browser cache

Google ChromeExit the gameClick the  menu icon in the top right corner of the browserSelect More tools, then Clear brows...

How to clear Cookies

Important: If you remove cookies, you're signed out of websites, and your saved preferences could be deleted.Google ChromeOn your computer o...

How to take a screenshot

The easiest way to take a screenshot is to use the built-in tools on your device. If you prefer, you can also download Lightshot  for m...

How to contact support

You can always access our Support Center by clicking on "Help Center" at the top of the game page: If you don't see any articles that may he...

How to change Chrome browser settings

Mayors, here are some quick tips to improve the performance of our game in Chrome:Make sure you are using the latest version of Chrome. You ...

Recommended browsers

For the best experience, we strongly recommend playing SuperCity in Google Chrome.Chrome provides the most stable performance and full ...

How to enable browser hardware acceleration

Google Chrome Click the  menu icon in the top right corner of the browser and select "Settings" Open advanced settings Make sure t...

Game crashes or doesn't load

If the game or part of it is not loading, or if the game often crashes, please try the following troubleshooting steps. Restart the game aft...

Easy way to access SuperCity

Here are a few simple ways to quickly access SuperCity in your browser or desktop:SuperCity Portal1. Create a browser bookmarkOpen the game ...

Technical Help

Welcome to our Technical Help section! If you're experiencing technical difficulties with the game, you've come to the right place. Below yo...