Temporarily down/Moved to a new web address message
If you are getting an error like this one:the reason is the following (the information comes from open Internet sources):Many websites exper...
How to clear browser cache
Google ChromeExit the gameClick the menu icon in the top right corner of the browserSelect More tools, then Clear brows...
How to change Chrome browser settings for a better performance of our game!
Mayors, here is a short tutorial showing you how to change Chrome browser settings for a better performance of our game! Check out the video...
User opted out of Facebook Platform error
To fix the opt out of Facebook platform error, please follow these steps:1. Click the drop-down arrow on the top navigation bar, then click ...
We recommend using Google Chrome, Opera GX or Mozilla for playing the Supercity. Please, do not forget to regularly install the latest brows...
Black Screen Solution for Chrome
When you get a black screen that is a browser issue and not a game issue unfortunately 😔👉Here is what Chrome wrote in their support forum ...
HTML5 and how to get the game to run more smoothly
SuperCity game runs on HTML5 and is not loading or you notice it is lagging or has errors, here are some recommendations for you: 1) First o...
"HTML5 is not supported here" error
If you get an error like in the screenshot above please uninstall the browser then re-install it and it will 100% be up to date.You can alwa...
How to enable browser hardware acceleration
Google ChromeClick the menu icon in the top right corner of the browser and select "Settings"Open advanced settingsMake...
Game crashes or doesn't load
If the game or a part of it is not loading, or the game often crashes, please try the following troubleshooting steps and restart the game a...
Game is running slow
The game may run slow for several reasons, and its performance greatly depends on the specifications of your computer and the quality of you...
How to take a screenshot
The easiest way to take a screenshot is to download a Lightshot or Joxi screenshot tools. If you don't want to download the tool then you ne...
How to clear Cookies
Important: If you remove cookies, you're signed out of websites and your saved preferences could be deleted.Google ChromeOn your comput...
How to contact support
You can always access our Support Center by clicking on "Help Center" at the top of the game page: If you don't see any articles that may he...
Easy way to access SuperCity
In this article we will learn a few simple ways to access the game Supercity:1)Access the game from the official fan page;2)How to create a ...
- Personal Data 👀
- Stay Safe and Play Fair
- Troubleshooting 📌
- SuperCity Portal 💻
- Important Notice 💥
- Hints and Tips 😏
- Payments 💰
- Friends 🙏
- Items, Coins, Superbucks & Energy 💸
- Your city 👨
- Buildings & Decor 🏡
- Production 🏭
- Quests Walk-through 👩🏫
- Map Object quests🗺️
- Features and Buildings🆕
- Super Events 🧜♀️
- Super Stories 📘
- Club Regatta🚤
- Expeditions 🌎
- Mini-Games 🎲
- Wheel of Fortune ☸️
- Treasure Hunt 🏺
- Chests and Special Offers 🗝️
- Calendar Quests 📅
- Season Pass ♻️
- Cellar Quests 📦
- Train Quests 🚂
Need more help?Contact us