Temporarily down/Moved to a new web address message

If you are getting an error like this one:the reason is the following (the information comes from open Internet sources):Many websites exper...

How to clear browser cache

Google ChromeExit the gameClick the  menu icon in the top right corner of the browserSelect More tools, then Clear brows...

How to change Chrome browser settings for a better performance of our game!

Mayors, here is a short tutorial showing you how to change Chrome browser settings for a better performance of our game! Check out the video...

User opted out of Facebook Platform error

To fix the opt out of Facebook platform error, please follow these steps:1. Click the drop-down arrow on the top navigation bar, then click ...

Recommended browsers

We recommend using Google Chrome, Opera GX or Mozilla for playing the Supercity. Please, do not forget to regularly install the latest brows...

Black Screen Solution for Chrome

When you get a black screen that is a browser issue and not a game issue unfortunately 😔👉Here is what Chrome wrote in their support forum ...

HTML5 and how to get the game to run more smoothly

SuperCity game runs on HTML5 and is not loading or you notice it is lagging or has errors, here are some recommendations for you: 1) First o...

"HTML5 is not supported here" error

If you get an error like in the screenshot above please uninstall the browser then re-install it and it will 100% be up to date.You can alwa...

How to enable browser hardware acceleration

Google ChromeClick the  menu icon in the top right corner of the browser and select "Settings"Open advanced settingsMake...

Game crashes or doesn't load

If the game or a part of it is not loading, or the game often crashes, please try the following troubleshooting steps and restart the game a...

Game is running slow

The game may run slow for several reasons, and its performance greatly depends on the specifications of your computer and the quality of you...

How to take a screenshot

The easiest way to take a screenshot is to download a Lightshot or Joxi screenshot tools. If you don't want to download the tool then you ne...

How to clear Cookies

Important: If you remove cookies, you're signed out of websites and your saved preferences could be deleted.Google ChromeOn your comput...

How to contact support

You can always access our Support Center by clicking on "Help Center" at the top of the game page: If you don't see any articles that may he...

Easy way to access SuperCity

In this article we will learn a few simple ways to access the game Supercity:1)Access the game from the official fan page;2)How to create a ...