How can I contact the support team?

On our website, we have collected a large number of useful articles about different game modes that will help you find an answer to your que...

No response from the support team. What should I do?

Have you written to the support team but haven't received a reply yet?Please, do not worry! Most likely, our team has not yet had the chance...

In-Game Chat Code of Conduct

The Age of Magic chat is governed by rules monitored and enforced by Moderators.Rule violations are punishable by various means, from warnin...

How many times can I change my name in the game?

You can change your nickname twice. To do this, follow these steps:- go to the game settings (the gear icon in the left corner);- click on t...

What is the level cap in Age of Magic?

Player level is currently capped at 100.Your level is displayed in the upper left corner of the screen.Note: The level of heroes is bound to...

How can I unlock heroes?

You need to find shards to unlock a new hero. Click "Find" under shards bar in hero's profile to check if there are any shards availabl...

How to play on multiple iOS devices?

The Game Center app (installed on your iOS device by default) automatically saves your gamedata and allows you to switch between devices wit...

How can I choose which hero I want to share with my friends?

 Your most powerful hero is the one whom your friends can use. And adding a friend, you can use his most powerful friend as well. ...

I upgraded a hero. Can I undo these actions?

Upgrading heroes is a crucial aspect of gameplay, involving the expenditure of game resources.Exercise caution and deliberation while playin...

Otherworldly Gold

In the "Otherworldly Gold" section, we offer you a unique opportunity: to complete tasks from our partners, for which you will receive gold ...

Can I play Age of Magic without an internet connection?

Age of Magic is an online mobile game.Therefore, a stable internet connection is required; there is no way to play without a network.

I want to change the time zone of my profile. How can I do that?

Rewards for activities are sent at the same time according to the profile's time zone.This time zone is set at the moment you register in th...

Interacting with the Age of Magic support team: tips and recommendations

The Age of Magic support team answers hundreds of questions every day. We want to give you a behind-the-scenes look at our work and provide ...