Stay Safe and Play Fair
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The use of third-party software affecting the game progress is strictly prohibited
The use of any third-party software affecting the game progress and providing a player with any advantages is strictly prohibited. Plea...
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Why was my profile blocked?
We actively defend the principles of fair play and use different ways to detect players who try to circumvent the rules of the game. Th...
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How can I report a player cheating?
If you encounter a player you suspect of unfair play, you can contact our support team through the "Help" button in the game settings.Please...
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The ingame profile security
In this section we will provide basic advice that will help keep your game profile and personal information safe from wrongdoers.Please take...
Sections
- Most popular questions
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- Updates and Hot Topics
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- Technical Issues
- In-game purchases
- Game Progress
- Summoning heroes
- Arcane Stars
- Resources
- Inventory
- Raids
- Events, Quests, and Challenges
- Milestones
- Campaigns
- More game modes
- Arena & Tournament
- Classes, stats and skills
- Marks
- Clans
- Hero Pass and Magic Pass
- Clan Battles
- Stay Safe and Play Fair
- Personal Data
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